Refund and Returns Policy

We cannot accept returns due to a change of mind, postage warranty claims must be submitted within 30 days, and customers will need to pre-pay for the return shipping. If you have any questions or concerns, please don't hesitate to contact us.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. 

You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Request a Refund

Please add photos of the faulty product.
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